# Check points on Email verification error

{% hint style="info" %}
**Member sign-up is not required to use D'CENT Wallet.**
{% endhint %}

If you are having trouble with the email verification process after you've signed up as a member, please follow the instructions below.

1\. First, check that you are signed up as a member from the <https://portal.dcentwallet.com/>

2\. If your email address has already been used for a member sign-up, it will show that your email is already used (duplicate).

![](https://3989759490-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M50hxCNYm5Y8rdrUs_k-887967055%2Fuploads%2FapqlfC8cpjZTJ0aohrVE%2FD'CENT%20\(1\)%20\(1\).png?alt=media\&token=24f6cef9-0b4a-4caf-bc13-f45ca86a70ee)

3\. If the email address is valid to use for sign-up, you will see a screen that will prompt the user for password input.

4\. If you are not a member yet, you can proceed with the member sign-up.

5\. If you have already signed-up as a member, you can try changing the password.