D'CENT User Guide
Official Online StoreSupport Coin ListOfficial BlogX (Twitter)
D'CENT USER GUIDE
D'CENT USER GUIDE
  • Getting Started
  • Frequently asked questions (FAQ)
  • Supported Coins & Tokens
  • D'CENT Wallet Homepage
  • Biometric Wallet
    • Biometric Wallet
    • Unboxing
    • Initial Setup
    • Connect with Android phone
      • Finding the Bluetooth menu on your Android phone
      • Using OTG cable for physical connection
      • Troubleshooting Guide (Android Bluetooth Error)
    • Connect with iOS phone
    • Firmware Update (from computer)
      • Troubleshooting Guide (Windows)
      • Troubleshooting Guide (Mac)
    • Firmware Update (from mobile)
    • Synchronizing the Biometric Wallet with the Mobile App
    • Recovering your wallet
      • Wallet recovery using the mnemonic (recovery words) from the Ledger wallet
    • Checking account info on Biometric Wallet
    • Biometric Wallet "Setting" menu
      • 25th Word (the Passphrase)
  • Card Wallet
    • All-in-One Wallet (Introduction)
      • Set up your All-in-One Wallet
      • How to use the All-in-One Wallet
    • D'CENT Backup Card (Wallet Recovery)
      • Step 1: Set up your Backup Card
      • Step 2: Create backup image
      • Step 3: Recover backup image
  • Mobile App
    • Mobile App introduction
    • Multi-Wallet Feature
    • How to create a coin account
      • How to add a custom token account
      • How to remove (hide) a coin account
      • How to add a custom path BTC account
    • Mobile App "Settings" menu
      • Switch wallet mode
        • Biometric Wallet
        • Card type Wallet
        • Software Wallet
  • How to send/receive coin
    • How to receive coin
    • How to send coin
      • Biometric Wallet mode
      • Card type Wallet mode
      • Software Wallet mode
    • Checking transaction status and history
    • How to receive or send an NFT token
    • How to use coin account
      • How to view all the BTC public addresses
      • How to use Ethereum account
      • How to use XRP account
        • Sending XRP using D'CENT Wallet
        • Using Trust Line for XRPL
      • How to use KAIA account
      • How to use RSK account
      • How to use Binance Smart Chain account
      • How to use MONA account
      • How to use Stellar Lumens (XLM) account
        • Using Trustline for XLML
      • How to use TRON account (TRX, TRC10, TRC20, TRC721)
    • Using Coinbase exchange for transfers (Bitcoin example)
    • Using Binance exchange for transfers (XRP example)
  • D'CENT Native Services
    • DApp browser (Discovery)
      • Connecting your wallet to a dApp site
      • Switch Blockchain Network
      • Using Wallet Connect
      • How to revoke dApp allowances
    • Insight
    • Swap
      • Supported Networks
    • FTSO Portal - vote delegation
  • Troubleshooting
    • Notes on Wallet Recovery - Legacy account
  • D'CENT EXTERNAL SERVICES
    • Connect with HashPack wallet extension (including HBAR native staking)
    • Connect with Blade wallet extension (including HBAR native staking)
    • Connect with MetaMask (QR-based)
    • Connect with Kaia Wallet extension
    • Klaystation Staking
    • How to use PancakeSwap
    • How to use Polygon Bridge
    • How to connect to OpenSea
    • How to mint NFTs based on Polygon network using Opensea
  • Cryptocurrency Basics
    • ERC20 Token
    • ERC721 Token (NFT)
    • SegWit
Powered by GitBook
On this page
  • App Wallet Backup
  • App Wallet Recovery
  • Important notes after recovering your wallet

Was this helpful?

Export as PDF
  1. Mobile App
  2. Mobile App "Settings" menu
  3. Switch wallet mode

Software Wallet

PreviousCard type WalletNextHow to receive coin

Last updated 2 months ago

Was this helpful?

App Wallet Backup

When you first use the App Wallet, a message indicating the required backup (24 mnemonic code) for the App Wallet will be displayed. In the D'CENT mobile app, a message indicating the required for backup is displayed at the top of the "My Wallet" tab, when adding a cryptocurrency account, and in the "Settings" tab.

Therefore, you must back up the 24 mnemonic code of the App Wallet and store it in a safe place.

If you delete the D'CENT mobile app or lose your mobile phone without backing up the mnemonic code, you will lose all your coins in the software wallet.

Please proceed in the following order to back up your wallet.

1. Tap the Backup button on the top banner of the My Wallet tab, or go to the Settings tab and tap App Wallet Backup to access the backup screen.

2. Please enter the 6-digit password for the mobile app.

3. Read the warning and tick the box. Press the "Backup mnemonic code button".

4. After checking the warning pop-up for sensitive information, press the “I understand” button.

5. Write down all 24 words in the exact order as shown on your screen. You can also use the “Share Mnemonic” button to save temporarily in the clipboard. Press "Verify mnemonic code" button to continue.

6) Check the mnemonic code you wrote down, select the words displayed on the screen, and rearrange the mnemonic code in order.

7) When you have completed verifying by correctly rearranging the 24 mnemonic codes, press the “Complete” button.

8) Press the “Go to My Wallet tab” button to complete the backup.

App Wallet Recovery

You can recover your wallet by using the mnemonic code (24 recovery words).

Please proceed in the following order

1. Select "App Wallet Recovery" from the D'CENT Manager tab.

2. Please enter the 6-digit password for the mobile app.

3. Read the warning and tick the box. Press the "Recover App Wallet" button to continue.

4. Enter all 24 words in the exact order as you have written down. You can also use the "Paste" button to paste in the information from the clipboard. Press "Recover" to recover your wallet.

If you have recovered your wallet, you will need to add the account(s) you were using before to check the balance.

Important notes after recovering your wallet

The mnemonic code from your software wallet can also be used to recover your wallet on the Biometric hardware wallet. Click here for more information about on Biometric Wallet.

recovering your wallet
Notes on Wallet Recovery - Legacy account