App Wallet (Software)

This guide is based on D’CENT mobile app version 8.1.0.

Please update the D'CENT mobile app to the latest version before using it.

Using the App Wallet

You can start using the App Wallet by selecting "Mobile App Wallet" when you first launch the D'CENT mobile app after installation.

Alternatively, if you are already using a cold wallet (Biometric Wallet or Card Wallet), you can also add an App Wallet by going to "Settings > Manage All Wallets" and selecting "Add App Wallet".

App Wallet Backup

When you first use the App Wallet, a message indicating the required backup (24 mnemonic code) for the App Wallet will be displayed. In the D'CENT mobile app, a message indicating the required for backup is displayed at the top of the "My Wallet" tab, when adding a cryptocurrency account, and in the "Settings" tab.

Therefore, you must back up the 24 mnemonic code of the App Wallet and store it in a safe place.

If you delete the D'CENT mobile app or lose your mobile phone without backing up the mnemonic code, you will lose all your coins in the software wallet.

Please proceed in the following order to back up your wallet.

1) Tap the "Backup" button on the top banner of the "My Wallet" tab, or go to the "Settings" tab and tap "App Wallet backup" to access the backup screen.

2) Please enter the 6-digit password for the mobile app. (If biometric authentication is enabled in the mobile app, you can use it instead of entering the password.)

3) Read the warning and tick the box. Press the “Backup mnemonic code” button.

4) After checking the warning pop-up for sensitive information, press the "OK" button.

5) Write down all 24 words in the exact order as shown on your screen. You can also use the "Copy to clipboard" button to save temporarily in the clipboard. Press "Verify mnemonic code" button to continue.

For secure asset management, be sure to write down your mnemonic code and store it in an offline environment, such as a notebook.

6) Check the mnemonic code you wrote down, select the words displayed on the screen, and rearrange the mnemonic code in order.

7) When you have completed verifying by correctly rearranging the 24 mnemonic codes, press the "Complete" button.

8) Press the "Go to My Wallet tab" button to complete the backup.

9) Now, you can tap the "Add Account" button to add the necessary coin accounts.

For detailed instructions on adding coin accounts, click here.

The mnemonic code from your software wallet can also be used to recover your wallet on the Biometric hardware wallet. Click here for more information about recovering your wallet on Biometric Wallet.

Using Multi App Wallet

Starting from D’CENT Mobile App version v8.1.0, the Multi App Wallet feature allows you to add new App Wallets even if you are already using an existing App Wallet.

You can add a new App Wallet by selecting "Add App Wallet" > "Create New Wallet", or import an existing wallet by selecting "Import Wallet" and entering the mnemonic phrase.

Note: You can add up to 100 App Wallets using the Multi App Wallet feature.

Import Wallet

Starting from D'CENT mobile app version 8.1.0, the "Recover Wallet" menu has been renamed to "Import Wallet".

The Import Wallet feature allows you to import not only 24-word mnemonic codes generated by the D'CENT wallet, but also 12 or 24-word mnemonic codes generated from external wallets.

You can import a wallet by following the steps below:

1) Click the "Settings > Manage All Wallets" menu.

2) Select the "Add App Wallet".

3) Click the "Import wallet" menu.

4) Please enter the 6-digit password for the mobile app. (If biometric authentication is enabled in the mobile app, you can use it instead of entering the password.)

5) Read the warning and tick the box. Press the "Start" button to continue.

6) Enter all 24 words of the mnemonic code in the exact order as you have written down. You can also enter 12 or 24 words from an external wallet’s mnemonic code.

You can also use the "Paste" button to paste in the information from the clipboard.

After double-checking that the entered words are correct, press "Import Wallet"

7) Press the "Complete" button to proceed with the import wallet.

8) After completing the recovery, you need to re-add your existing accounts to check your balances. Tap the "Add account" button to add the accounts you previously managed.

Important Notes When Adding an Account

Legacy Account Notice

Starting from Mobile App version v5.3.1, for assets that use Ethereum-format addresses such as Kaia, Ethereum Classic, and RSK, the app has been updated to generate accounts that use the same address format as Ethereum when creating a new account.

Please refer to the guide below for more details.

Notes on Wallet Recovery - Legacy account

If assets are not visible after recovering from an external wallet's mnemonic code

If you restore a wallet using a mnemonic code from an external wallet but find that the address is different and assets are not visible, you may need to enable the Custom Path Account feature and manually add the corresponding "Vendor Lock-In" account.

For detailed instructions on Vendor Lock-In accounts, click here.

Change App Wallet Name

From the App Wallet Info menu, you can rename your App Wallet. When managing multiple App Wallets, you can manage them more efficiently by changing the wallet name based on each wallet’s purpose or owner. (e.g., Wallet01, BTConly, MyAssets, ETHwallet, etc.)

Please proceed in the following order to change the App Wallet name.

1) From the "Settings" tab of the D'CENT mobile app, click the "More (⋮)" button.

2) Select the "App Wallet Info" menu.

3) Click the "edit icon".

4) Enter the new name in the field and click the "Save" button.

Delete App Wallet

If you have an App Wallet that is no longer in use, you can delete it from the Delete App Wallet menu.

Important: Before deleting an App Wallet, make sure the mnemonic code has been backed up. If the App Wallet is deleted without the backup, all assets may be permanently lost.

Please proceed in the following order to delete your App Wallet.

1) From the "Settings" tab of the D'CENT mobile app, click the "More (⋮)" button and select "Delete App Wallet" menu. Or go to the "Manage All Wallets" menu, select the App Wallet you want to delete, and then click "Delete App Wallet" menu.

2) A confirmation message will appear. Make sure your mnemonic backup is complete, then cilck the "Delete" button.

3) Enter the 6-digit password for the mobile app or use biometric authentication to complete the deletion.