What happens if I can't authenticate to my hardware wallet?
Will I lose my crypto assets if I lose my D'CENT Wallet?
Are crypto assets stored in the hardware wallet?
How does the asset get recovered when I recover my wallet?
Does the manufacturer of D'CENT(IoTrust) know my private key?
Does the manufacturer(IoTrust) operate a server? Does IoTrust have my personal information and my private key?
Which cryptocurrency assets are supported on D'CENT Biometric Wallet?
How do I connect D'CENT Biometric Wallet to the mobile app?
I have multiple phones. Can I download the D'CENT Mobile App on my other phone to use my Biometric wallet?
I lost my phone / I am changing my phone. Can I use the Biometric Wallet on the new phone if I download the D'CENT Mobile App?
Why does it take long to transfer a large amount of Bitcoin?
Can I cancel a pending transaction?
Ripple (XRP) remittance is not working. What are the precautions when sending to an Exchange?
Why is the remaining 10 XRP in my wallet not transferrable?
Coin was sent to my wallet, but the balance is not showing. What should I do?
I created many accounts but, now only few of them are actually used. Can't I only see the accounts that I want to see?
Isn't it vulnerable to security when connected via Bluetooth?
Can I use my mobile phone and D'CENT Biometric Wallet using the wired connection?
Can I send coins using only the Biometric Wallet without the mobile app or a PC software?
How secure is D'CENT Wallet? What features are included to enhance security?
Can I perform firmware update from my mobile phone?
Firmware update stopped in the middle. What should I do?
Will I be able to continue managing my assets if D'CENT (IoTrust) goes out of business?
Is there a way for my family to access my wallet if I die or no longer able to manage my wallet for any other reasons?
Is there another wallet other than the D'CENT mobile app that I can use together with the Biometric Wallet?
There are several wallet modes, such as Biometric Wallet, Card type Wallet, and Software Wallet. Are they all using the same private key?
How to back up Card type Wallet?
Can I use the Card type Wallet on the iPhone?
Where does D'CENT retrieve exchange rate values for cryptocurrencies in its wallets?