# Unboxing

## Check external package

### Make sure the package Seal(Authenticity Sticker) is intact on both sides

Before you use the wallet, you must check the product is authentic.

#### Normal package

![](/files/-MZMtWDPwXpa9vjUonZ8)

#### Abnormal package

![](/files/-MZMtaZOhEJtoukZnT6V)

{% hint style="warning" %}
Double-check that the package is not damaged and make sure that the Seal is not torn or missing.&#x20;
{% endhint %}

## Inside the package

A package with D'CENT Wallet contains the following:

* D'CENT Biometric Wallet (main device)
* Recovery phrase record sheet
* Welcome Guide
* Specification sheet

![](/files/nqHIIPB2B9xr90SDkyNj)

## Precautions when charging the battery&#x20;

Using chargers with an output voltage of 6V or higher and some high-speed chargers (including PD chargers) with a variable output voltage exceeding 5V may cause product failure.


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