# Unboxing

## Check external package

### Make sure the package Seal(Authenticity Sticker) is intact on both sides

Before you use the wallet, you must check the product is authentic.

#### Normal package

![](https://3989759490-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M50hxCNYm5Y8rdrUs_k%2F-MZMsGsXjSxpPtZta9bL%2F-MZMtWDPwXpa9vjUonZ8%2Fbox_sealed.png?alt=media\&token=351f726c-1cf2-4147-b2fb-98284aae9eaa)

#### Abnormal package

![](https://3989759490-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M50hxCNYm5Y8rdrUs_k%2F-MZMsGsXjSxpPtZta9bL%2F-MZMtaZOhEJtoukZnT6V%2Fbox_opened.png?alt=media\&token=0db020df-b576-42c8-8d3b-a436d4f443bc)

{% hint style="warning" %}
Double-check that the package is not damaged and make sure that the Seal is not torn or missing. 
{% endhint %}

## Inside the package

A package with D'CENT Wallet contains the following:

* D'CENT Biometric Wallet (main device)
* Recovery phrase record sheet
* Welcome Guide
* Specification sheet

![](https://3989759490-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M50hxCNYm5Y8rdrUs_k-887967055%2Fuploads%2FXiDBXCkH3h42v7KJehf7%2FUserGuide_Bio_Package_en.png?alt=media\&token=7346310a-0487-4a25-84d6-32271837be05)

## Precautions when charging the battery 

Using chargers with an output voltage of 6V or higher and some high-speed chargers (including PD chargers) with a variable output voltage exceeding 5V may cause product failure.