D'CENT User Guide
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D'CENT USER GUIDE
D'CENT USER GUIDE
  • Getting Started
  • Frequently asked questions (FAQ)
  • Supported Coins & Tokens
  • D'CENT Wallet Homepage
  • Biometric Wallet
    • Biometric Wallet
    • Unboxing
    • Initial Setup
    • Connect with Android phone
      • Finding the Bluetooth menu on your Android phone
      • Using OTG cable for physical connection
      • Troubleshooting Guide (Android Bluetooth Error)
    • Connect with iOS phone
    • Firmware Update (from computer)
      • Troubleshooting Guide (Windows)
      • Troubleshooting Guide (Mac)
    • Firmware Update (from mobile)
    • Synchronizing the Biometric Wallet with the Mobile App
    • Recovering your wallet
      • Wallet recovery using the mnemonic (recovery words) from the Ledger wallet
    • Checking account info on Biometric Wallet
    • Biometric Wallet "Setting" menu
      • 25th Word (the Passphrase)
  • Card Wallet
    • All-in-One Wallet (Introduction)
      • Set up your All-in-One Wallet
      • How to use the All-in-One Wallet
    • D'CENT Backup Card (Wallet Recovery)
      • Step 1: Set up your Backup Card
      • Step 2: Create backup image
      • Step 3: Recover backup image
  • Mobile App
    • Mobile App introduction
    • Multi-Wallet Feature
    • How to create a coin account
      • How to add a custom token account
      • How to remove (hide) a coin account
      • How to add a custom path BTC account
    • Mobile App "Settings" menu
      • Switch wallet mode
        • Biometric Wallet
        • Card type Wallet
        • Software Wallet
  • How to send/receive coin
    • How to receive coin
    • How to send coin
      • Biometric Wallet mode
      • Card type Wallet mode
      • Software Wallet mode
    • Checking transaction status and history
    • How to receive or send an NFT token
    • How to use coin account
      • How to view all the BTC public addresses
      • How to use Ethereum account
      • How to use XRP account
        • Sending XRP using D'CENT Wallet
        • Using Trust Line for XRPL
      • How to use KAIA account
      • How to use RSK account
      • How to use Binance Smart Chain account
      • How to use MONA account
      • How to use Stellar Lumens (XLM) account
        • Using Trustline for XLML
      • How to use TRON account (TRX, TRC10, TRC20, TRC721)
    • Using Coinbase exchange for transfers (Bitcoin example)
    • Using Binance exchange for transfers (XRP example)
  • D'CENT Native Services
    • DApp browser (Discovery)
      • Connecting your wallet to a dApp site
      • Switch Blockchain Network
      • Using Wallet Connect
      • How to revoke dApp allowances
    • Insight
    • Swap
      • Supported Networks
    • FTSO Portal - vote delegation
  • Troubleshooting
    • Notes on Wallet Recovery - Legacy account
  • D'CENT EXTERNAL SERVICES
    • Connect with HashPack wallet extension (including HBAR native staking)
    • Connect with Blade wallet extension (including HBAR native staking)
    • Connect with MetaMask (QR-based)
    • Connect with Kaia Wallet extension
    • Klaystation Staking
    • How to use PancakeSwap
    • How to use Polygon Bridge
    • How to connect to OpenSea
    • How to mint NFTs based on Polygon network using Opensea
  • Cryptocurrency Basics
    • ERC20 Token
    • ERC721 Token (NFT)
    • SegWit
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On this page
  • Mobile Firmware update
  • OTG cable
  • Firmware update indicator
  • Before you update the firmware
  • Updating the firmware from an Android phone
  • Connect Biometric Wallet with Android Phone using an OTG cable
  • Proceed with the firmware update

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  1. Biometric Wallet

Firmware Update (from mobile)

PreviousTroubleshooting Guide (Mac)NextSynchronizing the Biometric Wallet with the Mobile App

Last updated 2 months ago

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Mobile Firmware update

Currently the mobile firmware update is only possible for the Android Phones.

Android users with an OTG cable can perform firmware update directly from their phone.

OTG cable

OTG cable is an adapter or cable-type device that can update the firmware of the Biometric wallet on an Android phone. Please use an OTG cable that is compatible with your Android phone or Biometric Wallet charging port.

In order to update the firmware, your OTG device must capable of data transfer.

If your Biometric Wallet's charging port is Micro USB 5 PIN Type, you can update using D'CENT Genuine OTG cable.

D'CENT Genuine OTG cable can be purchase from D'CENT official website.

Firmware update indicator

When D'CENT adds support to a new blockchain network, a new firmware will be available for installation. Your mobile app will show an indication when a newer version of the firmware is released.

Before you update the firmware

Make sure you have your Mnemonic Code (24 seeds/words) for recovery

24 words were provided during the Initial Setup of your Biometric Wallet and you have written them down on the recovery card. Make sure you still have the recovery card before you proceed with the firmware update. Unlike other products, your wallet will still remain safely intact inside the secure chip even after updating the firmware. This means that you don't need to recover your wallet every time you update the firmware as other products requires you to do.

After you update the firmware, you cannot roll-back to the previous version

If you use a separate OTG device, it must be capable of data transfer. Firmware update will take approximately 5~10 minutes to complete.

Updating the firmware from an Android phone

Connect Biometric Wallet with Android Phone using an OTG cable

Depending on the OTG cable you own, connect the Biometric Wallet and the Android device as shown in the picture below.

When the Biometric Wallet is connected with Android phone using the OTG device, a pop-up will show up on the phone's screen. Make sure you press "OK" to allow connection.

From the Settings Tab, click on Firmware Update.

Proceed with the firmware update

1. Click on "Update" button.

2. Wait until the Biometric Wallet is detected.

3. Click on "Start the update" button.

4. Click on "Reboot in bootloader mode" button.

5. Biometric Wallet will automatically reboot. When the pop-up shows up on your Phone's screen, make sure to press "OK" to allow connection.

6. Click on "Keep updating" button.

7. Wait patiently (approximately 10 minutes) for the firmware update to complete. When the firmware update has completed, the Biometric Wallet will automatically reboot to its normal working mode.

8. Click on "Go to My Wallet" button to finish.

Logo2 in 1 OTG CableD'CENT Shop
Example of OTG cables