Step 3: Recover backup image
Last updated
Last updated
To recover a backup image, please have your Backup Card ready.
1. Go to the 'Manager' tab and click on 'Backup and Recover Card'.
2. Click on 'Recover backup image'.
3. Click on 'Start Recovery'.
4. On the back of your phone, tap the Backup Card.
5. Click on 'Next' to continue.
6. Click on the 'Paste' button to paste in the encrypted backup image data. Click on 'Next' to continue.
7. Enter the encryption password which was used to encrypt the backup image. Click on 'Next' to continue.
8. Enter the PIN of your Backup Card.
9. On the back of your phone, tap the Backup Card.
10. Click on 'Next' to complete the backup image recovery.
11. Make sure to check that the Backup Card has been recovered successfully. From the Manager tab, click on 'Scan new card'. On the back of your phone, tap the Backup Card to scan.
