# Step 3: Recover backup image

## How to recover the backup image to a Backup Card

To recover a backup image,  please have your <mark style="background-color:green;">**Backup Card**</mark> ready.

<figure><img src="/files/eb77JMGcBeQhjv6NByB3" alt=""><figcaption></figcaption></figure>

**1)** Click the **More (⋮) button** in the **"Settings"** tab.

**2)** Select **"Recover Card"**.

**3)** Click on **"Start Recovery"**.

<figure><img src="/files/hdQqief5EmiQFKBk4JoY" alt=""><figcaption></figcaption></figure>

**4)** On the back of your phone, **tag the Backup Card**.&#x20;

**5)** The message **"Recovery available card"** will be shown along with the number of available recovery attempts. Click on **"Confirm"** to continue.

{% hint style="warning" %}
The number of recovery attempts indicates how many times you can try entering the backup image password. You are allowed up to **10 attempts**.
{% endhint %}

**6)** Click on the **"Load"** button to paste in the encrypted backup image data. Click on **"Next"** to continue.

<figure><img src="/files/Ux2il6joyYv0tRIBHKpH" alt=""><figcaption></figcaption></figure>

**7)** Enter the **encryption password** which was used to encrypt the backup image. Click on **"Next"** to continue.

**8)** Enter the **PIN of your Backup Card**.

**9)** On the back of your phone, **tap the Backup Card**.

**10)** When the message **"Backup image recovery completed"** appears, **click on "Close"** to finish the recovery process.

## **How to check if the backup card has been successfully recovered**

<div align="left"><figure><img src="/files/2fuaCzCkTgST24q4urxf" alt=""><figcaption></figcaption></figure></div>

**1)** Click the **More (⋮) button** in the **"Settings"** tab.

**2)** Select **"Scan New Card"**.

**3)** On the back of your phone, **tag the Backup Card**.&#x20;

**4)** If the message **"This card is a backup card"** is displayed, it means that the backup card has been successfully recovered. Please check whether the **address displayed on the screen** matches the **address shown on the original All-in-One Wallet**.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://userguide.dcentwallet.com/card-wallet/dcent-backup-card-wallet-recovery/step-3-recover-backup-image.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
