Switch wallet mode
D'CENT allows easy and convenient management of Cold wallets (Biometric, Card type) or Software wallets (App wallet) through a one mobile app.
Switching wallet mode
You can switch the wallet mode by selecting the "Switch wallet mode" menu in the "Settings" tab. D'CENT mobile app manages each account information from each wallet mode separately, and when the wallet mode is switched, the corresponding account information for the mode is retrieved.
For each wallet mode, the "My Wallet" tab screen and the "Settings" tab screen are as shown in the images below
Menu composition for each mode
You can check how to use the Manager menu for each wallet mode in the following sections.
Biometric WalletCard type WalletSoftware WalletBiometric Wallet
Check firmware version
You can check the Biometric Wallet firmware version. If the firmware is not up-to-date, you will be informed about the firmware update.
By pressing the "Firmware Update" button, you can check for the latest version and find instructions on how to update.
Click here for more information on firmware updates.
Check Device Information
Select the "D'CENT Manager Menu" and press the "Device Info" menu to check the device information of the Biometric Wallet.
And You can change the device name displayed when booting the Biometric Wallet
Card type Wallet
Change Card PIN
Click here for more information how to change the factory PIN to your own PIN.
To change your current PIN to a new PIN, press the "Change Card PIN" button in the "Settings" tab or select the "D'CENT Manager > Change Card PIN" menu.
Please proceed in the following order. 1) Enter your current card PIN number
2) Tag the Card Wallet on your mobile phone
3) Enter a new PIN number
4) Enter the new PIN number once more
5) Tag the Card Wallet on your mobile phone to change PIN
6) Now the PIN number change has been completed.
If you lose your PIN, use of your card wallet may be blocked.
Backup and Recover Card
You can create and recover a backup image of the Card Wallet.
Be sure to create a backup image in case the Card Wallet is lost or damaged, or Card Wallet use is blocked due to PIN authentication failures more than 10 times.
Click here for more information how to backup and recover Card Wallet.
Scan new card
You can change the Card Wallet you want to use through the "Scan new card" menu.
Click the "Scan new card" menu and tag the another Card Wallet.
Software Wallet
App Wallet Backup
When you first use the App Wallet, a message indicating the required backup (24 mnemonic code) for the App Wallet will be displayed. In the D'CENT mobile app, a message indicating the required for backup is displayed at the top of the "My Wallet" tab, when adding a cryptocurrency account, and in the "Settings" tab.
Therefore, you must back up the 24 mnemonic code of the App Wallet and store it in a safe place.
If you delete the D'CENT mobile app or lose your mobile phone without backing up the mnemonic code, you will lose all your coins in the software wallet.
Please proceed in the following order to back up your wallet.
1. Tap the Backup button on the top banner of the My Wallet tab, or go to the Settings tab and tap App Wallet Backup to access the backup screen.
2. Please enter the 6-digit password for the mobile app.
3. Read the warning and tick the box. Press the "Backup mnemonic code button".
4. After checking the warning pop-up for sensitive information, press the “I understand” button.
5. Write down all 24 words in the exact order as shown on your screen. You can also use the “Share Mnemonic” button to save temporarily in the clipboard. Press "Verify mnemonic code" button to continue.
6) Check the mnemonic code you wrote down, select the words displayed on the screen, and rearrange the mnemonic code in order.
7) When you have completed verifying by correctly rearranging the 24 mnemonic codes, press the “Complete” button.
8) Press the “Go to My Wallet tab” button to complete the backup.
App Wallet Recovery
You can recover your wallet by using the mnemonic code (24 recovery words).
Please proceed in the following order
1. Select "App Wallet Recovery" from the D'CENT Manager tab.
2. Please enter the 6-digit password for the mobile app.
3. Read the warning and tick the box. Press the "Recover App Wallet" button to continue.
4. Enter all 24 words in the exact order as you have written down. You can also use the "Paste" button to paste in the information from the clipboard. Press "Recover" to recover your wallet.
If you have recovered your wallet, you will need to add the account(s) you were using before to check the balance.